Sunday, January 09, 2005

How fair is BrightHand?

UPDATE-Story was a wrong assumtion. Find full coverage here:
http://tamspalm.blogspot.com/2005/01/brighthand-story-solved.html

Well, I recently had an article mentioned at the PalmInfoCenter. Since I was not the original source, quite a lot of people were buzzing about how the PalmInfoCenter was unfair and not integre. Everybody says that Brighthand is better, etc.
While this may be true for the forums and the quality of the comments, BrightHand is not always correct either. Lets take a look at this article:
http://www.brighthand.com/article/survey2005
Brighthand states that
Do you own an HP iPAQ or Dell Axim Pocket PC? How about a Blackberry or other type of smartphone (e.g. O2, Nokia, Samsung, Motorola, Sprint PPC, Orange SPV)?

These users are invited to join a survey. I tested the survey and found out that Palm OS handhelds are accepted too. But why didn't Brighthand mention them then?
Of course, the Brighthand staff will now say that it was only a misinterpretation, but I am not 100% sure about this. Hopsting a web portal is very expensive, and a few extra bucks are always gladly accepted(I wouldn't mind about a donation either;-)).
When Palm OS users don't join this survey, it will look as if the Palm OS was steadily declining-good News for RIM, PocketPC and Symbian. Microsoft has attempted the same strategy when Linux was concerned, and nowadays, companies do much to increase their market share!
Now that Brighthand isn't the always-correct source of information anymore, what can one do? I seriously don't know-but as always, will keep on reading multiple portals to get as many views as possible... .
BTW, I mailed Brighthand about the story and will publish their reaction here!
Tell me what you think!

3 Comments:

Anonymous Anonymous said...

yes - it's all a big conspiracy hatched by Brighthand, MSFT, and the CIA.

11:05 PM  
Blogger Tom Frauenhofer said...

Actually, if you look at their site tonight (9 January 2005), you can see that they have a big picture of a Treo with the Cingular logo very prominent on their web page. I think it's hard to find a conspiracy here.

Remember the quote from Napoleon - "Never ascribe to malice that which is adequately explained by incompetence."

3:29 AM  
Blogger Tam Hanna said...

Hi Tom,
thank you for the comment.
It was indeed interesting to see a comment from another person-but you should know that I mailed them about this yesterday!
BTW, I am still hanging on here-and will keep you current!
Best Regards
Tam Hanna

8:20 PM  

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